“Wirely has taken the stress out of reconciliation and given us faith in our numbers. It’s made life easier for our managers and given our team confidence in the data.”
— Samantha Oakley, Hurley Hotel Group
About the Hurley Hotel Group
A proudly family-owned South Australian business, the Hurley Hotel Group has been serving locals for over 50 years. With multiple pubs, hotels, and accommodation venues across the state, the Group has built its success on strong values, great people, and creating places where everyone feels welcome.
The Challenge
As the Group expanded, so did the complexity of its financial operations. With multiple systems, from POS and gaming to accommodation and payment gateways, reconciliation had become increasingly time-consuming and manual.
“We’d been using the same spreadsheets for about 20 years,” says Samantha. “But the way pubs run now is outgrowing spreadsheets if you want accurate reporting.”
Training new staff was also becoming more difficult, as younger team members expected modern, intuitive systems rather than manual data entry and outdated spreadsheets.
The Solution
The Hurley Hotel Group implemented Wirely to bring all financial data into one central, reliable system. Wirely integrates directly with their POS, gaming, and property management systems, automating reconciliation and eliminating manual input errors.
“All of our finances, including accommodation, now flow through Wirely,” Samantha explains.
During implementation, Samantha provided feedback that having setup templates could help make onboarding even smoother. Wirely is taking this on board. Wirely are eager to learn from and grow with the needs of our existing and future customers. The feedback Samantha provided has helped initiate important conversations around the next steps for Wirely, ensuring we continue to evolve with the hospitality industry and deliver tools that make venue management even simpler.
Wirely’s CEO Stuart Taggart, shared broader context on how Wirely is helping businesses improve their standard operating procedures “the team are now exploring how to standardise configurations and implement best-practice frameworks across venues, ensuring greater efficiency, consistency, and compliance across the industry.”
The Results
Time Savings: Faster daily cash-ups and reduced weekend cashier hours.
Improved Accuracy: Clean, reliable data across every venue.
Happier Staff: Managers and cashiers enjoy Wirely’s modern interface.
Better Decisions: Real-time insights for smarter business management.
“The biggest benefit has been freeing up our people,” says Samantha. “Training is easier, our data’s cleaner, and our team trusts the system.”
Partnership and Support
Samantha praised Wirely’s adaptability and support throughout the process.
“Other IT providers overpromise and underdeliver. Wirely actually listens and makes things work. Nick and the team genuinely want to make our lives easier.”
From setup to daily use, Wirely’s support team worked closely with Hurley Hotel Group to ensure the platform fit their specific operational needs.
Looking Ahead
Hurley Hotel Group continues to use Wirely to simplify reconciliation and strengthen visibility across its venues. For Samantha, the partnership goes beyond software, it’s about working with a team that understands hospitality and keeps evolving with the industry.
“Wirely’s flexibility has been fantastic. It’s helped us modernise without losing the personal touch that defines our family business.”
See how Wirely helps leading venues like Hurley Hotel Group simplify reconciliation and strengthen financial visibility. Learn More!